Legal & Compliance

Terms of Service

Operating under PayNet System Corporate Guidelines

General Agreement Our Services Wallet & Fees Identity (KYC) Platform Security Developer API

01. Service Overview

Welcome to Onepayment, a digital solution powered by PayNet System (RC/BN: 7734424). By accessing our platform, you enter into a legally binding agreement to use our utility aggregation services in compliance with Nigerian Fintech regulations.

02. Service Level Agreement

VTU & Data

Instant delivery across all networks. All sales are final once the network confirms the transaction.

Electricity

Token generation is subject to DISCO availability. Verify meter details before payment.

NIN Services

Facilitation of digital slip printing. We do not store or modify biometric data.

03. Financial Operations

Automated Wallet Funding

Personalized accounts (Wema, Monnify, Sterling) provide 24/7 funding. In line with CBN policy, a ₦50 stamp duty is applicable on electronic transfers of ₦10,000 and above.

Refunds: Automatically credited for "Failed" transactions.
Reversals: Not applicable for successful airtime or utility token deliveries.

04. KYC & Identity

Onepayment utilizes Tiered KYC. To prevent money laundering, users may be requested to link their BVN or NIN. Data is handled under NDPR encryption standards, ensuring your privacy is never compromised.

05. Platform Integrity

We maintain a zero-tolerance policy for fraudulent activities. Accounts will be permanently suspended if found:

Engaging in "multiple-account" exploitation.
Using the platform for "phishing" or illegal fund collection.
Attempting to reverse-engineer our mobile or web interface.

06. API Documentation

Our REST API is provided for business-to-business (B2B) integration. Developers are expected to maintain "Request-ID" logs to prevent duplicate transactions. PayNet System is not liable for losses due to merchant-side coding errors.